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FAQ

Important Nick Jr. Boost Update

Boost is no longer accepting new registrations.

Nick Jr. is committed to proving preschoolers with entertaining, curriculum-rich content tailored to their ages and stages of development.

In order to further strengthen our offerings at NickJr.com, we will be shutting down Nick Jr. Boost on April 17, 2014.

Annual subscribers will continue to have free access to Nick Jr. Boost through April 17, 2014 and your subscription will not be automatically renewed. You will be receiving additional information at the email address you provided upon registration.

Monthly subscribers will no longer be billed after July 1, 2013, but will continue to have access to Nick Jr. Boost through April 17, 2014. You will be receiving additional information at the email address you provided upon registration.

And, as always, your preschooler can continue to enjoy the fun, free, educational games at NickJr.com.

Registration

What if I signed up for a 7-day trial?

If you selected a plan with a 7-day free trial option, you will not be billed but will continue to have access to Nick Jr. Boost for one month. If you would like to cancel your membership, please login and click 'My Account' on the left side of the 'Home' page. From 'My Account,' select the 'Account Type' tab and click the cancel link at the bottom of the page.

My Account

How can I update or change my credit card information?

Please note, Nick Jr. Boost will no longer be charging your credit card for membership. However, if you have a question about your credit card information, you may contact the Nick Jr. Boost support team by filling out our contact form. Please include your phone number and a good time to contact you and we'll be happy to help out.

How can I renew an expired or cancelled Nick Jr. Boost account?

We regret to say that the Nick Jr. Boost is no longer accepting renewals or new subscriptions, so we can focus on expanding the free games and activities your kids love on NickJr.com.

How do I cancel my paid subscription?

To cancel your paid subscription, please login and click 'My Account' at the top of the 'Home' page or any page on the site. From 'My Account,' select the 'Account Type' link and click the cancel link at the bottom of the page. Follow the cancellation steps to complete the cancellation process. After cancellation, your access to the Nick Jr. Boost service will continue for the months you have paid. Once cancelled, you will not be able to renew your account or create a new account.

Why doesn't my Nick Jr. Boost login work?

Your login may not be working because the email and password you provided at time of sign up is not being entered correctly. If you continue to have problems, you can retrieve your password by going to the Nick Jr. Boost login page and clicking the "Forgot Password?" link. If you do not receive the Forgot Password email, please contact us and we'll help you retrieve your login info.

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General Questions

What is Nick Jr. Boost?

Nick Jr. Boost is a super fun, highly educational and fully personalized website for 3-6 year olds featuring their favorite Nick Jr. characters. We've teamed with leading curriculum experts and educators to create personalized games and activities that adapt and grow alongside your child's abilities. Offering over 250+ skills covering Math, Early Reading, Science, Creative Play and more, your child is guaranteed to learn and have a blast doing it... all in a safe, personalized and ad-free environment.

To find out more about the Nick Jr. Boost program click here.

How are Nick Jr. Boost games different than other online games for kids?

Nick Jr. Boost games are not only fun, they also take a deep dive into curriculum-based skills that help your child master pre-k, kindergarten and 1st grade subjects like math, early reading, Spanish and more. Nick Jr. Boost games also provide personalized learning based on your child's abilities. This means that the games level up and down based on how well your child is doing, which allows your child to move along at his or her own pace. Their progress is saved so that when they return to the game, they start off on the level they last left off.

To find learn more about our games click here.

What will my child learn on Nick Jr. Boost?

On Nick Jr. Boost, children are greeted by our host -- Moose A. Moose, a familiar and trusted friend. From there, they can team up with Dora, Diego, Kai-Lan, The Backyardigans, Wonder Pets, and more in exciting, adventure-based games based on core curriculum subjects such as literacy, math, Spanish language, computer skills, music and art. To see an example of the skills your child will learn in Nick Jr. Boost, check out our sample progress report in the parent center. In addition to gaming fun, kids can earn virtual rewards they can proudly exchange for digital prizes.

What is the educational philosophy behind Nick Jr. Boost?

Nick Jr. Boost was developed with an advisory board consisting of leading early childhood learning professionals and educators. Our goal is to make the most of the time children spend playing online with a "connected learning" approach. We start with topics and tales that grab children's interest, mix in favorite characters then use these ingredients to present concepts and skills that help kids learn. Why is this approach so effective? Because combining play with learning encourages children to dig deeper and develop a richer understanding.

What is the appropriate age for Nick Jr. Boost?

Nick Jr. Boost is geared for children in preschool through first grade, aged 3-6.

How can I see what my child is learning in Nick Jr. Boost?

The Parent Center is designed to keep Mom and Dad in the loop, providing an inside glimpse of your child's progress. As kids complete activities or advance to the next level, you can see this progress in your child's custom progress report. You'll get a snapshot of what subjects your child is playing most as well as very detailed info on each skill they've played in Boost. You'll be able to view the awards they've won for mastering skills and find helpful suggestions of activities to extend the learning offline.

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Get Started

When can my child start using Nick Jr. Boost?

Your child can begin using Nick Jr. Boost as soon as you set up a profile in the Parents Center. Then just select that profile and hit the "Play" button next to your child's name.

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Technical

What kind of computer do I need?

You need a PC that has Windows 7, XP or Vista or a Mac running on OS X or greater. You will also need Flash Player 10 or higher. Below are other technical requirements for the Nick Jr. Boost experience:

Browser Requirements

A browser is a software program that lets you surf the Web. You're using a browser right now to visit your internet service provider web site. For PC users, we officially support Internet Explorer version 7 or higher and Firefox 3.0 or higher. For Macintosh users, we support Safari 5.0 or higher and Firefox 3.0 or higher.

Flash Player

Nick Jr. Boost is designed to work with a Flash Player version 10 or higher. Your browser likely already has the flash player, however, if your Flash player is out of date you will be prompted to update. Or you can get the latest version of Flash Player - it's a free download from Adobe.

Hardware & Software Requirements

Nick Jr. Boost is designed to be viewed on a 1280 x 1024 or higher pixel display. If you have to scroll left and right in order to see the entire page, check your monitor's settings to adjust your resolution. Please set your monitor colors to "millions" for the best results.

Hardware & Software Requirements

Your computer should be running the latest operating systems (Windows 7, XP, Vista or Macintosh OS X)

Monitor Requirements

Your computer should be running the latest operating systems (Windows 7, XP, Vista or Macintosh OS X)

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Privacy

Will my member information be posted anywhere online?

Please read the Nick Jr. Boost Privacy Policy by clicking here.

Hardware & Software Requirements

Your computer should be running the latest operating systems (Windows 7, XP, Vista or Macintosh OS X)

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Contact Us

If you have any questions feel free to contact contact us.

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